Help
General information and Help page
On this page we give you an overview and explanation of the functions of this Internet auction site
1. Register

You can view the auctions at any time without being registered, but to place a bid you must first have registered.
To register, click on the Register button. You will first be asked for your name and address. Your e-mail address will be used to send you the activation code for activating your account. Fill in this code, together with your user name, and click on Activate. This activates your account, and you can then log in, place bids, monitor lots etc. Depending on the auction settings, your details may first have to be activated by the auctioneer. If verification is needed, you cannot place a bid until your user name has been activated by the auctioneer.


 
2.Bidding

There are two ways to find a lot of your choice:

Via the Product Groups
Via the Search Page

All the information is given for each lot, such as:

  • Name
  • Product Group
  • Monitor Lot : click on this and you can monitor the lot via "Lot Monitors" in Your Account
  • Category
  • Current Bid: latest highest bid
  • Lot Number (the number in the catalogue)
  • Opening Bid
  • Number (the number of products in this lot)
  • Number of Bids: the number of bids placed
  • Remaining Time (time until the auction ends)
Starting Date: the date and time that this auction started
  • Ending Date: the date and time that the auction will stop
  • Lot Subject To Reserve: this lot must achieve a minimum (reserve) price before the sale becomes definitive
  • Description: a description of the product to be auctioned
  • Picture: one or more pictures of the product to be auctioned
  • Your User Name: the name with which you are logged in
  • The Next Bid: the minimum bid that you must place in order to bid successfully
  • Static Bid: your bid is displayed immediately
Proxy Bid: you state the maximum you are prepared to bid, and bids are automatically placed for you with minimum steps

3. Your Account

You can change your password, e-mail address and address details at any time by going to Your Account. In the navigation bar on the left-hand side are the links to the relevant pages:

  • Your Control Panel
  • View Bid Limits
  • Edit Your Profile Details
  • Change Your Password
  • Lot Monitors
  • View Your Credits
  • Send Us An E-mail
  • Log Out


4. Search.

To simplify the search for a specific lot, we offer you a number of different search options.

•  By word(s), allowing you to enter one or more search words
•  By bid sum or between a lowest and highest limit
•  A combination of the above
•  he results of your search command can be sorted according to your specification


5. Redirect Page

When you have placed a bid, registered or performed other important actions, you will see a redirect page with the outcome of your action. This page is shown for a short time, after which you will automatically be taken to the next page. If you do not want to wait for this, you can click on the link.


6. Costs

In addition to the bid sum, you also pay auction costs and VAT on the goods that you have bought. The percentage of the auction costs can vary from one auction to another. The VAT percentage is determined by the type of goods that are offered.


7. Allocation Subject To Reserve

A number of lots must reach a minimum sum (reserve price). This is indicated by the text in red "Allocation Subject To Reserve". If the current bid is lower than the minimum sum, the text "Reserve price not yet reached" is shown below this. If the current bid is the same as or higher than the minimum sum, then the text "Reserve price reached" is shown. Only if the bid is the same as or higher than the minimum sum will the lot actually be delivered.